Privacy Policy

1. Who We Are

Galaxy Translations is a professional translation services company located at 3048 LA-70, Pierre Part, LA 70339, USA. We can be reached at hello@galaxytranslations.com or (504) 361-4652. We are the data controller for all personal data collected through this website.

2. Data We Collect

When you use our contact form or checkout, we collect first name, last name, email address, phone number, and country. We also collect technical information including IP address and browser type through our hosting infrastructure.

3. How We Use Your Data

We use your information to process and fulfill translation orders, respond to inquiries, send project-related communications, and comply with legal and tax obligations. We do not sell, rent, or trade your personal information to third parties.

4. Retention

Order and transaction records are retained for a minimum of seven years to comply with US federal and Louisiana state tax and accounting requirements. Contact inquiries that do not result in an order are deleted within 12 months.

5. Third-Party Processors

Payment processing is handled by Stripe, Inc. We never see or store your card details. Stripe's privacy policy applies to data entered at checkout.stripe.com. We also use hosting and email infrastructure providers who process data on our behalf under data processing agreements.

6. Your Rights

You have the right to request access to, correction of, or deletion of your personal data. To exercise these rights, contact us at hello@galaxytranslations.com. California residents have additional rights under the CCPA, including the right to know what personal information we collect and to opt out of sale (we do not sell personal data).

7. Cookies

We use browser local storage to record your cookie consent choice. See our Cookie Policy for full details.